Shipping Policy
ORDER PROCESSING:
Orders placed Mon-Fri before 1pm EST will ship same-day. Expect an email within 72 business hours to let you know your order is on the way!
OUR APPROACH TO SHIPPING RATES:
At Caddix, we work hard to provide reliable shipping at a fair and competitive rate. Our shipping prices are based directly on the rates we receive as a company, and we continuously evaluate and adjust them to reflect actual costs as accurately as possible.
As we grow, expand our capabilities, and increase our shipping volume, our goal is to pass those efficiencies along to you. We will continuously adjust shipping costs over time and enhance the overall value we deliver to our customers. We appreciate your support as we continue to change the game in cleated footwear!
DOMESTIC SHIPPING RATES:
We currently offer flat rate shipping for all domestic orders. Expedited shipping options are also available via our website. For inquiries on additional expedited shipping rates, please contact fulfillment@caddix.com.
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries:
Australia, Austria, UAE, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, UK, Hong Kong, SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore.
International shipping rates are based on the destination. We do our best to provide live rates on your international orders to ensure shipping costs are minimized.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Caddix is not responsible for these charges if they are applied and are your responsibility as the customer.
CONTACT US:
If you have any questions regarding our shipping policies, please don't hesitate to contact us at fulfillment@caddix.com.